The Bureau of Assisted Living was held via Adobe Connect yesterday, January 12. Alfred Johnson, Director of the Bureau of Assisted Living started off the meeting with some announcements, including an¬†announcement¬†of the online license continuation system.
Providers using this system will get an email notification that their license renewal fee is due and will be able to review all the license information online. You will also be able to pay online and upload any supporting documents you have. The Bureau is looking for any providers who are willing to test this new system. If you are interested in helping, please contact Cindy O’Connell at firstname.lastname@example.org. BAL plans to have this system go live by the end of April. This will not be an automatic switch – providers will have to register for the online process when it goes live to use it.
Johnson also reviewed the information shared at the Assisted Living Summit held on December 17, 2015. As an industry in Wisconsin we are seeing an increase in:
- The number of AL communities
- Greater acuity
- Lack of qualified staff
- Corporate ownership across all types of AL
- Financial difficulties
- Change of ownership
BAL is also seeing:
- Continued testing the “boundaries” of AL (with acuity)
- Increase in complaints
- Increase in¬†enforcement
- Increase in serious violations
- Using more BAL resources for¬†technical¬†support
- Increase in failures to sustain compliance
BAL is considering many external strategies to combat these issues including more focused technical assistance, root cause analysis, and training in-person or online webinars.
BAL is concentrating on the 219 providers who have more than 2¬†complaints¬†and are planning to implement strategies that may involve concentrated survey activities, progressive enforcement, rapid response to¬†complaints¬†and an overall more frequent presence. WALA continues to be a strong advocate for assisted living providers. Please contact us with any concerns you may have.